Assistance on Bills
I received my gas bill last week. To me recieved it late to pay for this month. Why you ask, I'll tell you. I get paid by SS the second Wednesday of the month. Sometimes that falls in the second week of the month by the 10th of the month. Other times it could fall the third week of the month, somewhere around the 19th of the month. So once I'm paid it goes back out to my bills that have come in and their is no more money for any more bill paying just my food. Got to have some money for food, food stamps only gives me $16 a month. WOw! ( let the government live on $16).
Back to figuring how I am going to pay this $156 by due date of 12/2910. Let me insert that's when I noticed I had a late charge of $10 from last month. I called customer service, I explained my perdicument to them but at no avail couldn't help me, I asked for my billing date to be changed, they said they have no way of doing that, it all comes from when the readings are entered. Seeing that I was not getting anywhere I requested to speak to their supervisor. After waiting for 10 minutes on hold the supervisor tells me the same answer. So, I asked for their supervisor and (I didn't expect this answer so have a good laugh as I did)they said "they don't take phone calls". lol! In the mean time I have to find where I can get H.E.A.T. Assistance. I went to a Community Action Location in my county but they said they were all out of funds, come back January 4th 8:30am they will start taking applications again. This is well and good. As the day goes on I find myself feeling their has got to be other places taking application. I sit down at my computer and go searching. BINGO! Found a place just down the street from me, I called and she asked what county I was in, Dekalb I responded. She answer this is for Fulton I need to go to the place I was just to. This didn't sit well with me. I jumped into the car and drove over to check it out. Picture this- this long hallway in at the middle is receptionists she asked me what county I was in, Dekalb and directed me to the left, the women behind me said Fulton and directed her to the right. Aha! the person on the phone was wrong. I proceeded to the room and sat down. Other women came in holding numbered tickets and asked what number was next. I didn't have a number so I was told they are threw for the day come back on Friday at 8:30am when they will start again taking applications. That was Wednesday, I asked her why not Thursday and she said she'll be at another location. I asked her what location, and she said you really want to know and with a laugh from both of us I said YES. She said the location that has posted not taking application till January 4th. I then said to her they told me they are out of money. She they said "I guess I'll see you Friday" This location is for seniors only. Good thing I'm a senior.
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